At Edutechmall, we strive to provide our customers with a hassle-free experience. We understand that sometimes, mistakes can happen in the payment process, which may result in excess or incorrect payments. In such cases, please be aware that we won’t be responsible for any excess or wrong payment made into our account. We highly recommend double-checking the payment details before making any transaction to ensure the correct amount is being paid.
In the event of excess or incorrect payments, we aim to resolve the issue as quickly as possible. However, please note that it may take up to two weeks to process the refund. Our team will thoroughly investigate the matter to ensure the refund is being processed correctly and that no further issues arise. We appreciate your patience and understanding during this process.
If you have any concerns regarding our refund policy or wish to inquire about a refund, please do not hesitate to contact our customer service team. We are always happy to assist and ensure our customers receive the best possible service.